Terms and Conditions
This document contains the Conditions that regulate the purchase of our products and the contract that binds you as the buyer with HUEVOS INMACULADA SA. as the supplier of the product. These Conditions establish the rights and obligations of all customers and those of HUEVOS INMACULADA SA. with CIF A30089106 in relation to the products we offer through our website https://ovoluxion.com.
These Conditions may be modified at any time by HUEVOS INMACULADA SA. without notice, so you should read them before placing each order in order to know the provisions in force.
If you have any questions regarding these Terms and Conditions of Purchase, please contact us by e-mail at firstname.lastname@example.org.
2.- Tax data
Huevos Inmaculada is: HUEVOS INMACULADA SA, with Tax Identification Number: A30089106 and registered in: Mercantile Registry of Murcia with the following registry data: , whose representative is: Pedro Martinez (hereinafter, Data Controller). His contact details are as follows:
Address: Ctra. Nacional 340, km 618
Contact telephone number: +34968421501
Contact email: email@example.com
3.- Your data
4.- Use of our website
These Terms and Conditions of Purchase are the only terms and conditions applicable to the use of our website and supersede all other terms and conditions, except with the express written consent of the seller.
These Conditions are important to both you and us as they are designed to create a legally binding agreement between us, protecting your rights as a customer and ours as a company. You declare that, by placing your order, you have read and accept these Conditions without reservation.
You may only use our website to make legally valid inquiries or orders. You may not place any speculative, false or fraudulent order. If we have reasonable grounds to believe that such an order has been placed we will be entitled to cancel it and inform the relevant authorities.
You agree to provide us with true and accurate e-mail address, mailing address, telephone and/or other contact information, and you acknowledge that we may use this information to contact you if necessary. If you do not provide us with the information we need, we will not be able to fulfill your order.
By placing an order through our website, you warrant to us that you are at least eighteen years of age and that you have the legal capacity to enter into binding contracts.
5.- Service availability
The availability of the products offered is valid exclusively in the Peninsula and Balearic Islands.
This information and the details contained in our web site do not constitute an offer to sell, but an invitation to do business. No contract will exist between you and us in relation to any product until your order has been expressly accepted by us. If your offer is not accepted and your account has already been debited, the amount of the debit will be refunded to you in full.
To place an order, you must follow the online purchase procedure. You will then receive an e-mail acknowledging receipt of your order (the “Order Confirmation”). Please note that this does not mean that your order has been accepted, as your order constitutes an offer by you to us to purchase one or more products. All orders are subject to our acceptance and we will confirm such acceptance by sending you an email confirming that the product is being shipped (the “Shipping Confirmation”). The contract for the purchase of a product between you and us will only be formed when we send you the “Shipping Confirmation”.
Only those products listed in the “Shipping Confirmation” will be subject to the Contract. We shall not be obliged to supply you with any other products that may have been ordered until we confirm the shipment of such products to you in a separate “Dispatch Confirmation”.
6.- Availability of products
All orders for products are subject to availability and, in this regard, if there are difficulties in supply or if there are no items in stock, we reserve the right to provide you with information about substitute products of equal or superior quality and value which you may order. If you do not wish to order such substitute products, we will refund any amount you may have paid. The refund of these amounts will be the limit of our liability to you if we are unable to supply you with the products ordered.
HUEVOS INMACULADA SA. offers a description of the products included in its website according to the technical descriptions provided by distributors, manufacturers and suppliers in general. Please read carefully the descriptions of the products before purchasing them. The images shown may differ slightly from the final product. If you have any questions, please contact us before purchasing.
7.- Minimum order
There is no minimum amount for orders placed on our website.
8.- Price and form of payment
The product prices indicated on our website are in Euros.
Payment shall be made in full when placing the order and only in Euros.
The price of the products will be the one stipulated at any given time on the website, except in case of obvious error. Although we try to ensure that all prices shown on the application are correct, errors may occur. If we detect an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or cancelling it. If we are unable to contact you, the order will be considered cancelled and any monies paid will be refunded in full. We shall not be obliged to supply you with the product(s) at the incorrect lower price if the pricing error is obvious and unmistakable and could reasonably have been recognized by you as the incorrect price.
The following payment methods are available:
- Credit card: We accept Visa, Mastercard and Maestro for your credit card payments, through a secure payment platform. When finalizing the payment of your order by credit card, you will need the card number, the expiration date and the verification code. In order to make secure credit card payment transactions, it is essential to have your card activated for secure e-commerce on the Internet, or in other words, to have previously activated a security code associated with your card. If you have not yet activated it, you can do so free of charge by contacting your bank or savings bank.
- Paypal: You can make your payment with a Paypal account.
- Bank transfer: We will provide you with a bank account for the payment of your orders. It is very important that you indicate in the subject of the transfer the order number, as well as your name and surname. Please make the transfer within 5 days from the day you placed the order in order to validate it. Orders placed by bank transfer are subject to a delay of approximately 2 days depending on your bank. The order will be confirmed as soon as the bank transfer has been paid and we have received proof of payment.
HUEVOS INMACULADA SA. guarantees to all its users and customers the security and confidentiality of the data provided during the payment process of their purchases through SSL data transmission security certificate.
9.- Shipping costs
Our website offers you the best possible options to ensure that your order arrives as quickly and safely as possible.
HUEVOS INMACULADA SA. will not be responsible for errors caused in the delivery when the address indicated by you is incorrect or necessary data for delivery have been omitted. Failure to comply with these requirements will result in the cancellation of the order.
Orders are shipped throughout Spain except the Canary Islands, Ceuta and Melilla. We also ship to mainland Portugal. For shipments to other areas or countries, please consult us.
Shipping costs are borne by the customer, unless otherwise stated, and will be detailed separately from the price of the product during the contracting process. The sum of the price of the product plus the shipping costs will be the total price to pay that will be shown to you prior to the formalization of the contract.
HUEVOS INMACULADA SA. is not responsible for additional expenses or refunds as a consequence of special taxes at destination, customs or similar.
It is possible to cancel an order as long as it has not been shipped. To do so, please contact us by e-mail at firstname.lastname@example.org, indicating the reason for the cancellation and the order number.
If the order has already been sent to you, you will not be able to cancel it, but once you have received it, you will be able to return it at your own expense.
HUEVOS INMACULADA SA. may also cancel your order whenever the product is sold out or when it detects a problem with the payment. If your order or part of it is canceled, we will make the corresponding refund in the same way you made the payment at the time of purchase. The refund may take a few days depending on your bank.
In addition, if there is a typographical error in the product description, we will also cancel your order by notifying you in advance.
11.- Delivery time
The delivery time for items in stock will be approximately 15 days from Monday to Friday except holidays. In case of special circumstances, such as stock problems or customized items, we will provide you with a delivery time together with the “Order Confirmation”.
The delivery time applies to orders placed from Monday to Friday before 1:30 pm. For orders placed on weekends or after the indicated time, the delivery time starts from the next working day.
12.- Right of withdrawal
You have the right to withdraw from this contract within fourteen calendar days without giving any reason.
The withdrawal period shall expire fourteen calendar days after you or a third party designated by you, other than the carrier, acquired material possession of the products, or in the event that the order is composed of several products delivered separately, fourteen calendar days after you or a third party designated by you, other than the carrier, acquired natural possession of the last of those products.
You may exercise your right of withdrawal by using the attached form by sending a notice to the e-mail address email@example.com or to our postal address.
In order to meet the withdrawal deadline, it is sufficient that the communication concerning your exercise of this right is sent before the expiration of the withdrawal period.
In the event of withdrawal by you, we will refund to you all payments received, including the costs of delivery (with the exception of the additional costs resulting from your choice of a mode of delivery other than the least expensive mode of standard delivery offered by us) without undue delay and, in any event, no later than 14 calendar days from the date on which we are informed of your decision to withdraw from this contract. We will proceed to effect such reimbursement using the same means of payment used by you for the initial transaction. You will not incur any costs as a result of the refund. Notwithstanding the foregoing, we may withhold reimbursement until we have received the goods, or until you have provided proof of return of the goods, whichever condition is met first.
HUEVOS INMACULADA SA. will arrange for pick-up within 48 working hours through our courier service.
You shall bear the direct cost of returning the goods and shall be liable for any diminution in the value of the goods resulting from handling other than what is necessary to establish the nature, characteristics and functioning of the goods.
In order to return the products correctly, it will be necessary to follow the following guidelines:
- Products must be returned in their original box or packaging. If this is not possible, use a box of the same quality.
- The products may not have been used in such a way that their value is reduced or impaired.
- The products must be accompanied by the delivery note with the reason for the return noted by hand for a correct and quick management of the return.
- Upon arrival at our warehouse, the condition of the products will be assessed. If they do not meet the conditions indicated and their condition is not correct, we reserve the right to pay a lower amount for the damaged product.
Personalized, custom-made goods are excluded from the right of withdrawal.
You have a period of fifteen days from the actual receipt of your orders to request the return or exchange of one or more items included in it. Such return may be justified for the following reasons:
- HUEVOS INMACULADA SA. error: In case you detect that the order does not correspond to the product ordered, we will proceed to replace the product with the correct one in the shortest possible time, HUEVOS INMACULADA SA. will pay all shipping costs that this situation causes.
- Defective or broken product: In this case, please contact us and let us know the reason and the order number.
- Damage during shipment: If the package arrives damaged, the carrier must be held responsible. Refuse the reception of the package, making the corresponding claim. Once opened, HUEVOS INMACULADA SA. is not responsible for any damage caused.
The return will always be in exchange for the same material and will be made only after verifying the defect in the product. If it is proven that the defect in the returned material is non-existent, it will not be exchanged or credited and will be returned to you freight collect, being you who must bear the transportation costs. The return of any merchandise will require the agreement of both parties.
For technical reasons the images of our products may present slight variations in colors. These differences may be caused by the calibration of your monitor or lighting. This cause will never be a reason for exchange of the product or return of the product on your part. Return of goods will be accepted only when the delivered product does not correspond to the one ordered, has been damaged during shipment or has a manufacturing defect.
The notifications you send us should preferably be sent through our mail firstname.lastname@example.org . Subject to the provisions of these terms and conditions and unless otherwise stipulated, we may send communications to you either by e-mail or to the postal address provided by you at the time of placing an order.
15.- Assignment of rights and obligations
The contract between you and us is binding on both of us and our respective successors, assigns and assignees.
You may not convey, assign, encumber or otherwise transfer a contract or any of the rights and obligations arising thereunder in your favor or to you, without obtaining our prior written consent.
We may convey, assign, encumber, subcontract or otherwise transfer a contract or any of the rights and obligations under a contract to or for us at any time during the term of the contract. For the avoidance of doubt, such assignments, assignments, encumbrances or other transfers will not affect your statutory rights as a consumer or void, reduce or otherwise limit any express or implied warranties that we may have given to you.
16.- Events beyond our control
We shall not be liable for any failure or delay in the performance of any of our obligations under a contract caused by events beyond our reasonable control – force majeure.
Our obligation to perform under any contract will be deemed to be suspended for the period during which the force majeure continues, and we will have an extension of time to perform our obligation for the duration of such period. We will use all reasonable efforts to bring the force majeure cause to an end or to find a solution whereby we can perform our obligations under the contract despite the force majeure cause.
If, during the term of a contract, we fail to insist upon strict performance of any of our obligations under the contract or these terms, or if we fail to exercise any of the rights or remedies that we are entitled to exercise or pursue under the contract or these terms, such failure shall not constitute a waiver of such rights or remedies or relieve you from compliance with such obligations.
Any waiver by us to require performance shall not constitute a waiver by us to require subsequent performance.
No waiver by us of any of these terms and conditions shall be effective unless expressly stated to be a waiver and communicated to you in writing in accordance with the “Notices” section above.
If any of these conditions or any provision of a contract is held to be invalid, illegal or unenforceable to any extent by the competent authority, they shall be severed from the remaining conditions and provisions which shall continue to be valid to the extent permitted by law.
- Contract integrity
These terms and conditions and any documents referred to herein constitute the entire agreement between you and us relating to the subject matter of the contract and supersede any prior covenants, agreements or promises made between you and us orally or in writing.
You and we acknowledge that we have agreed to enter into this agreement without relying on any representations or promises made by the other party or that could be inferred from any statement or writing in the negotiations between us prior to this agreement, except as expressly set forth in these terms and conditions.
- Our right to modify these conditions
We have the right to revise and modify these terms and conditions at any time.
- Data protection
Given the personal nature of the data provided, HUEVOS INMACULADA SA. undertakes to treat them with strict confidentiality keeping the due secrecy, for this purpose, the entity has developed and implemented a Security Document in accordance with Law 15/1999 of December 13 for the Protection of Personal Data (hereinafter LOPD) and Royal Decree 1720/2007 of December 21 by approving the Regulation of development of Law 15/1999 of December 13 for the protection of personal data.
For the correct provision of the services offered by HUEVOS INMACULADA SA, it is necessary that you answer each and every one of the questions that appear in the forms on our website.
Your personal data will be treated with strict confidentiality, and you may exercise your rights of access, rectification, cancellation and opposition by writing to the entity at the postal address indicated above.
You declare, in the event that you provide personal data of third parties, to have the express consent of the same informing such third parties of the content of the data provided, the origin of the same, the existence and purpose of the file containing your data, the possibility of exercising rights of access, rectification, cancellation and opposition, as well as the identification data of HUEVOS INMACULADA SA.
The automated treatment of the personal data requested will have as a purpose besides the maintenance, management and administration of the contractual relationship that could be established, the sending of commercial information related to products and services offered currently and in the future by HUEVOS INMACULADA SA..; this information includes advertising and promotional communications, through postal mail, fax, e-mail or any other means.
By accepting this policy, you authorize and consent to the transfer of your personal data to other entities (banks, insurance companies, transport companies, etc.) only and exclusively when necessary for the provision of the requested service.
After a period of thirty days from the acceptance of these conditions without receiving reliable refusal on your part, the use of your data for the sending of commercial communications through electronic procedures, we will understand that you consent to such treatment, without prejudice to your right to proceed to the revocation of the same at any time, by written communication addressed to the entity at the postal address indicated above.
- Applicable law and jurisdiction
Contracts for the purchase of products through our site shall be governed by Spanish law. Any dispute arising out of or in connection with such contracts shall be subject to the exclusive jurisdiction of the courts and tribunals of the city of Murcia. Nothing in this clause shall affect your rights under current legislation.
- Comments and suggestions
We welcome your comments and suggestions. Please send us your comments and suggestions via e-mail to: email@example.com
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